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IT Control Program Supervisor - (Remote/Hybrid Schedule)

Risk Management
Enterprise Services
060441 Requisition #

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.  


With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.


We are currently accepting applications for two ORM Control Program Supervisors located within the Bank’s Operational Risk Management team.  This position is eligible for a Hybrid Work Schedule or a Remote schedule if hired outside Zions Bancorporation's footprint.  The ideal candidate for this role will have the skills and experience necessary to fulfill the following responsibilities and qualifications:




  • Responsible for leading and supporting the operational control program across the control management lifecycle (risk identification, control creation, testing of both design and effectiveness, control monitoring, maintenance, retirement, and reporting).
  • Leads a control team to identify and assess key risks and controls (e.g., operational, compliance, financial reporting, IT, etc.) and to enhance Zions Bancorporation’s risk/control environment, carry out the Risk Management framework, and support the Bank’s customer experience, operational excellence, efficiency, and profitability.
  • Leads the analysis of risk and control data to provide insights to management and other risk stakeholders, including executive management, and the Board.
  • Oversees the administration of the control program and updates to controls in RSA Archer, the Bank’s governance, risk and compliance (GRC) tool.
  • Ensures control program governance documents are maintained, including the Enterprise Control Management Program and department procedures.
  • Drives continuous improvements to enhance and streamline process efficiencies and automation for the business and Risk Management. 
  • Enhances the COSO assessment approach, facilitates the assessment and reports on COSO assessment results.
  • Works closely with and supports, the Bank’s Risk and Control Self-Assessments (RCSAs) and perform ad hoc risk and control projects.
  • Responsible to hire, conduct performance reviews and weigh in on terminations.
  • Other duties as assigned.




  • Requires a Bachelor’s in Accounting, Finance, Business Administration, Economics, Risk Management, Technology, Information Security, or a related field and 4+ years of audit, risk management, technology or compliance in financial services or other directly related experience.
  • A combination of education and experience may meet requirements.
  • Extensive knowledge of risk and control assessment and testing techniques, various bank and government regulatory requirements, including OCC, FFIEC, SEC, COSO, COBIT, NIST, GLBA, etc. 
  • Ability to lead/build teams to support robust control environments and drive innovation.
  • Some leadership or supervisory experience required.
  • Strong management and problem-solving skills.
  • Proven root cause, analytic, and benchmarking skills.
  • Strong process improvement, project management, and automation skills.
  • Excellent presentation and communication skills, both verbal and written.
  • Working knowledge of Microsoft applications (strong Excel and PPT skills) and database, analysis, and reporting tools, including MS Power BI.
  • Process mapping experience (IBM Blue Works Live a plus). 




  • Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE!   
  • 401(k) plan, competitive compensation in line with work experience.   
  • Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements  
  • Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within  
  • Tuition Reimbursement for qualifying employees  
  • Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices.  


To review our Benefits Summary click here.


Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.


It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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