Operations & Process Manager - Enterprise Marketing (AZ, CA, CO, NV, TX, UT )

Consistently ranking among American Banker magazine's "Best Banks to Work For" for over a decade, Zions Bancorporation is a "Collection of Great Banks" with local brand names and management teams in each of our major Western markets.

And because we’ve known that, for over 150 years, our success has come from the exceptional dedication, experience and talent of our diverse employee base, we're committed to being the premier employer of choice. Ready to make your mark on a legacy brand?

Our expanding marketing team is building something special—a dynamic, in-house Creative Studio and innovative Demand Center that will transform how we connect with customers. Under fresh leadership from our newly appointed CMO, we're reimagining what marketing can be while supporting a bank known for its experienced bankers, exceptional service, and local leadership deeply rooted in the communities we serve. This isn't just another financial marketing role — it's your chance to shape a creative vision with real impact.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. If you're ready to create work that actually matters, we're ready to review your application.

You bring the talent; we bring the opportunity.

We’re seeking a Marketing Operations and Process Manager to join our enterprise marketing team, leading efforts in Marketing Governance to ensure regulatory excellence and strategic alignment.

• Responsible for leading operations efforts for Enterprise Marketing.

• Provides support for and guidance on effectively managing operations, process, and execution including areas such as marketing analytics, marketing technology product management, campaign optimization, and campaign fulfillment.

• Partners closely with Marketing leaders to understand needs and lead projects to optimize efficiency and process improvement across teams ensuring quality end-to end solutions.

• Develops and manages all processes, procedures, policies, documentation, and governance that add value to both enterprise and affiliate stakeholders.

• Partners with Marketing leaders during projects and campaigns to strategize risk minded practices and performance metrics.

• Provides broad leadership, partner support, and individual ownership in support of risk programs, such as control and risk assessments and issue management.

• Facilitate cross-functional team e􀆯orts, reviews and approvals.

• Prepare management reporting.

• Other duties as required.

Salary Range: This position is eligible to earn a base salary in the range of $114,000 - $152,000 annually depending on job-related factors such as level of experience and location.

This is an in-office position that will sit at a local corporate hub 5 days a week. This is not a hybrid role.

Location Options: AZ, CA, CO, NV, TX, UT

Qualifications:

Requires a Bachelors degree in marketing, business or related field and 8+ years of experience in marketing operations, marketing platforms used in leading marketing operations and automation teams. A combination of education and experience may meet requirements.

• Advanced knowledge of marketing practices and methodologies.

• Understanding of the US Banking industry and/or the broader financial service industry.

• Experience supporting risk programs within a financial services industry.

• Strong strategic planning, analytical, decision making and problem-solving skills.

• Deep understanding of deposits and lending campaigns/promotions.

• Proven experience executing various campaign types as well as remediation efforts.

• Excellent innovative thinking and communication skills, both verbal and written.

• Ability to simplify complex situations, gain support and influence others toward desired outcomes.

• Ability to partner cross functionality to achieve outcomes.

• Ability to recognize the need for change in a rapidly evolving landscape.

• Ability to deliver conclusive presentations/proposals to management.

• Ability to manage multiple projects and meet deadlines.

• Independent thinker with initiative.

• Computer skills using Word, Excel, and PowerPoint.

Benefits:

• Medical, Dental and Vision Insurance – START DAY ONE!

• Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance

• Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts

• Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

• Mental health benefits, including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees

• Employee Ambassador preferred banking products