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Business Development Outbound Call Center Specialist (Las Vegas, NV)

Nevada State Bank Job Titles
Nevada State Bank
051382 Requisition #

Are you looking for longevity with a company that has a history of success? Do you have what it takes to be a member of a successful Call Center team who takes pride in finding the right product, for the right client, at the right time?

We are accepting applications for our Business Development Outbound Call Center Specialist position located at our corporate office in the Retail Outbound Call Center. The working hours are Monday through Friday from 8:00AM to 5:00PM.

The ideal candidate will have the skills and experience necessary to;

  • Perform outbound sales and service calls to prospective and existing bank clients.
  • Be responsible for expanding client base by sourcing new relationships and cross-selling bank products and services to new and existing relationships.
  • Maintain a regular calling program making 30+ calls on business and/or consumer prospects in order to generate high quality, new client acquisitions, and achieve production goals.
  • Be responsible for handling customer inquiries and problems as needed.
  • Assist clients with product offerings, selection, loan application processes and opening accounts (if needed).
  • Generate qualified referrals while following operational procedures and adhering to all regulatory and compliance requirements.
  • Provide support to business unit personnel as needed.
  • Assist with department projects and tasks as needed.
  • Assist with other duties as assigned.

The Business Development Outbound Call Center Specialist requires;

  • 3+ years of financial institution experience, preferably in inside sales, branch banking, and services, customer service or other directly related experience. (Combination of education and experience may meet job requirements).
  • 2+ years call center experience within the banking/financial services, customer service or other directly related experience
  • Advanced knowledge of sales, customer service, retention skills and banking products and services.
  • Strong customer service, problem resolution and communication skills, both verbal and written.
  • Ability to use a variety of computer software.
  • Ability to cross sell bank products.
  • Initiative and ability to recognize opportunities.
  • Knowledge of various computer software including Salesforce, Excel and Word.
  • High School Diploma or equivalent.

What we will offer YOU is...

  • Competitive Pay
  • Paid Training, Vacation and Holidays
  • Generous Benefit Options
  • 401k Matching

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, military service, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state or local law, including but not limited to genetic information of employee or family member.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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